Macquarie Street Investments Pty Ltd
Privacy Policy
This Privacy Policy ("Policy") details how Macquarie Street Investments Pty Ltd ("we", "us", "our") collects, uses, discloses, and manages your personal information and how we maintain its quality and security.
We value and respect your privacy and are committed to protecting your rights and interests in compliance with the Privacy Act 1988 (Cth) ("Privacy Act"), including the Australian Privacy Principles (APPs) and other applicable privacy laws and regulations.
Please note that some forms or other documents we provide to you for the purpose of collecting your information (e.g., tenancy applications) may contain a separate privacy policy. If this is the case, the separate privacy policy will apply to the collection of that information to the extent of any inconsistency.
What Personal Information Do We Collect?
The types of personal information we collect from you depend on your interactions with us and the information you provide. This may include:
- Name
- Address
- Phone number
- Email address
- Driver's license details
- Bank statements
- Gender
- Employment details
You are not required to provide us with your personal information. Where possible, we offer the option to interact with us anonymously or using a pseudonym. However, withholding information may limit the services we can provide.
We do not collect sensitive information unless required, and in such cases, we will seek your express consent before collection, use, or disclosure.
How Do We Collect Your Personal Information?
We collect your personal information directly from you in various circumstances, including when you:
- Interact with us over the phone
- Email us or submit an online enquiry through our website
- Participate in surveys or questionnaires
- Attend an open home or events we coordinate
- Submit a rental application
- Enter into a contract of sale
- Subscribe to our mailing list
- Apply for a position as an employee, contractor, or volunteer
We may also collect information from third parties where:
- You have consented to the collection from someone else
- We are required or authorised by law
- It is unreasonable or impracticable to collect the information from you directly
Examples of such sources include:
- Publicly available records
- Your legal or financial representatives
How Do We Use and Disclose Your Personal Information?
We use and disclose your personal information primarily to provide our services to you.
We will not use or disclose personal information collected for a particular purpose for another purpose unless:
- You have consented to the use or disclosure
- The use or disclosure is permitted under the Privacy Act (e.g., where required by law)
We may use your personal information for direct marketing and advertising, including targeted or retargeted advertising. You may opt-out of marketing communications at any time by using the "unsubscribe" feature or contacting us.
We may disclose your personal information to:
- Our employees, officers, contractors, and related entities
- Third-party service providers (e.g., IT service providers, home maintenance providers, tradespeople)
- Marketing providers
- Professional advisors
- Lawyers and conveyancers
Overseas Recipients
Some third-party service providers may be based outside of Australia, including in the Philippines. We may disclose your personal information to such providers when necessary.
Where we disclose personal information overseas, we will:
- Take reasonable steps to ensure compliance with APPs unless an exception applies
- Ensure your information is used, held, and disclosed consistently with the Privacy Act
Our servers, or those of our third-party providers, may be located in:
- USA
- New Zealand
- Denmark
- India
- Ireland
- UK
- Singapore
- Sweden
Retention of Personal Information
We will not keep your personal information longer than necessary. Generally, we retain personal information for the duration of your relationship with us, unless required by law.
You may request deletion of your personal information, subject to legal obligations. Note that deletion may affect our ability to provide services to you.
How to Access and Correct Your Personal Information
We strive to keep your information accurate, complete, and up to date. To access or correct your information, please contact us.
How Do We Protect Your Personal Information?
We are committed to securing your personal information. It is stored in physical and electronic forms and protected against:
- Misuse, interference, and loss
- Unauthorised access, modification, and disclosure
However, we note that data transmission over the internet is not 100% secure.
Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Cookies
Our website uses cookies to enhance functionality and deliver a tailored experience. We use Google Analytics and Meta Pixel for tracking and advertising.
To opt out of Google Analytics tracking, you can install the relevant add-on.
You can adjust your browser settings to disable cookies; however, this may affect website functionality.
Changes to This Policy
We may modify this Policy at any time. Changes will be notified via email or posted on our website. Please review this Policy regularly.
How to Contact Us
For enquiries regarding how we collect, use, or disclose personal information, please contact us. We will aim to respond within 10 business days.
Contact Details: Momentum Developments P/L
Office: +61 3 9886 1844
Fax: +61 3 9886 1844
Email: reception@momentumwm.com.au
Mailing Address: PO Box 541, Bentleigh VIC 3204
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): Office of the Australian Information Commissioner
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
Mail: GPO Box 5218, Sydney NSW 2001
Online: www.oaic.gov.au/privacy/making-a-complaint